Digital Trust and Safety Specialist with Polish and English

Job description:

Description

*Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate. Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Digital Trust and Safety Specialist with Polish and English, you will: Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies Take prompt and appropriate action on information that violates guidelines or poses risks Stay updated on internal policies to ensure accurate implementation Identify and analyze patterns to proactively address potential risks We’re looking for someone with: High attention to detail Comfortable processing sensitive information Strong ability to defend decisions and provide context with logical reasoning Ability to identify patterns in behavior to enhance decision-making Strong organizational and time management skills to deal with shifting priorities and high volumes of work Experience investigating fraud, spam, or other types of inappropriate information is an asset

Requirements

Required qualifications: Fluent in Polish B2 or higher English language skill

Offer

We offer:Sign-on bonus: €1,500 gross for those starting in June (paid in two instalments after the 3rd and 6th month in the company) Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term homeFully paid trainingStable job and career development opportunitiesAttractive salarySupermarket vauchersWhy you’ll love it here:Work in the amazing TELUS Tower - right in the heart of SofiaModern personal gym with breathtaking 360° panoramic view to fuel your wellness journeyVibrant chill & gaming zones to recharge and have funJoin our Polish community and be part of an incredible, friendly team50+ benefits and services to choose fromAdditional health insuranceEmployee Рeferral Program: Refer your friends and get an additional bonusDoes it sound like the perfect job for you? Apply now! About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.