Digital Trust and Safety Specialist with Swedish and English

Job description:

Description

*Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate. Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!As a Digital Trust and Safety Specialist with Swedish and English, you will:Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policiesTake prompt and appropriate action on information that violates guidelines or poses risksStay updated on internal policies to ensure accurate implementationIdentify and analyze patterns to proactively address potential risks

Requirements

We’re looking for someone with: High attention to detailComfortable processing sensitive informationStrong ability to defend decisions and provide context with logical reasoningAbility to identify patterns in behavior to enhance decision-makingStrong organizational and time management skills to deal with shifting priorities and high volumes of workExperience investigating fraud, spam, or other types of inappropriate information is an assetRequired qualifications: Fluent in Swedish B2 or higher English language skill

Offer

We offer: Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costsUp to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term homePlane Ticket from your location to SofiaTaxi transportation directly from the airport to your accommodationFully paid trainingWhy you’ll love it here:Work in the amazing TELUS Tower - right in the heart of Sofia Modern personal gym with breathtaking 360° panoramic view to fuel your wellness journeyVibrant chill & gaming zones to recharge and have funJoin our Swedish community and be part of an incredible, friendly team50+ benefits and services to choose fromAdditional health insurance Employee Рeferral Program - Refer your friends and get an additional bonus