Information

  • Sector: Customer Service
  • Contract: Full time

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Dutch Content Moderator - Amsterdam

Netherlands ยป Amsterdam

Job description:

Description

ResponsibilitiesOur Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.Our Content Moderators support our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. Our Content Moderators review [x videos per unit of time] on these topics in continuous succession during each shift. What will I be doing?• You will ensure legal compliance and safety of content uploaded to our platform.• You are responsible for the development, improvement, and maintenance of standards for the security of our online communities.• You will improve the content management strategy for short video platforms.• You are responsible for coordinating with supervising departments for timely management of content that violates our policies.

Requirements

QualificationsWhat should I bring with me?• You are a fast learner and a good communicator and can speak, read and write fluently in English (Any second language is nice to have).• You possess cultural sensitivity and an understanding of global/ regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.• You pay attention to detail and have a passion for maintaining a high standard of work.• You have the ability to work differing work rotations/shifts as required.• You have the resilience and persistence to handle routine daily tasks efficiently and accurately.• You have active usage and interest in short video platforms.• Experience in a BPO / call center/customer service environment is a plus

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