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Description
Handle inbound Dutch-language support via phone, chat, and email.Assist with pre-sales, general inquiries, and technical troubleshooting Document cases, manage tickets , and collaborate with technicians to resolve issues.
Requirements
Languages: Native-level Dutch (C2) + good English skills.Work Authorization: EU Passport or valid Portuguese residence permit.Skills: PC literate, proficient in Google Docs/Sheets, familiar with wireless troubleshooting, proactive, and patient.Technical troubleshooting experience is a plus!
Offer
Competitive Salary & Perks: Includes private health insurance, modern Lisbon offices, company discounts, and events.Full Relocation Support: Full relocation package plus optional long-term accommodation.Career Growth: Opportunities for internal mobility and advancing your international career.