Dutch Customer Service Agent, remote in Bulgaria (December)

Job description:

Description

Our client is one of the biggest providers of business communications, specifically unified communications (UC), contact center (CC), and services. But wait, this is not a phone company!  Our client is a cloud business-solutions provider. Now they’ve thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.  Description:To ensure our Dutch customers’ success by providing training and support during and after the product implementation process To play a key role in evaluating, troubleshooting and resolving any technical concerns and/or questions. To be proactive in terms of suggesting actions that will benefit the company and its employees. Requirements:Fluency in Dutch and advanced skills in English Previous experience in a technical support role is an advantage Locally based in Bulgaria, and available to start on 07.12.2026Self-motivated and willing to learn new skills What can you expect:Base salary: €24.720,- / yearRemote from anywhere in Bulgaria. The team has one day per month of on-site work in Sofia.Comprehensive initial training and onboardingContinuous training and up-skilling programs Professional Development and Career Navigation programs to map out the steps in your desired developmentHealth and Wellbeing initiativesPart of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!