Dutch-customer service agent to Sofia, Bulgaria

Job description:

Description

As a Customer Support Representative, you will be the first point of contact for Dutch-speaking customers, providing exceptional service through phone, email, and chat. You'll help resolve customer inquiries, ensure a positive customer experience, and represent a globally recognized brand with professionalism and enthusiasm.Your responsibilitiesAssist Dutch-speaking customers with questions and requests.Provide accurate information and effective solutions.Handle customer interactions via phone, email, and chat.Maintain a high level of customer satisfaction.Work closely with internal teams to resolve complex issues.Document customer interactions and follow company procedures.

Requirements

Native or fluent Dutch (C1/C2 level).Good English communication skills (B2 or higher).Strong problem-solving and communication abilities.Customer-oriented mindset.Ability to work in a fast-paced environment.Previous customer service experience is a plus but not required

Offer

Competitive salary package.Relocation support to Bulgaria.International working environment with colleagues from across Europe.Career development and growth opportunities.Paid training and ongoing support.Modern office facilities in Sofia.Additional benefits and employee perks.