Dutch Customer Service Support - Lisbon

Job description:

Description

Are you a Dutch speaker looking for a new job opportunity abroad in sunny Portugal? Would you like to kick off your career within the Customer Support industry representing a reputable company such as Uber?This would be the best opportunity to start your career within an international company where you can easily develop your professional career.ResponsibilitiesRestaurant – Core supportYou will deliver high-quality service across multiple support platforms (email and phone);Be a passionate advocate for users while answering any questions that come your way;You will educate restaurants and help them perform best on the app;You will work efficiently and effectively with restaurant partners, teaching and helping them to use our application.Rides - TransportationYou will deliver high-quality service across multiple support platforms (email, social media and chat);Be a passionate advocate for users while answering any questions that come your way;Show empathy to users who face issues while solving problems: issues with the application, the geo-localization, customer behavioral issues etc.

Requirements

Native level of DutchFluent level of English (B2)Previous experience in customer support would be considered a plus.Passion for customer support, competitive and a risk-takerAt least a high school diploma or completed vocational trainingEuropean citizenship or work permit for Portugal

Offer

Accommodation provided by the company, bedroom for yourself in a shared apartmentExpenses paid by the company: water, electricity, internet, cable TV, and cleaning services once per week.Refund of the initial flight ticket to relocate to PortugalTwo yearly flight tickets to your home country.Private health insuranceCareer development, and learning opportunities.Salary: 1000 euros gross per month (12 payments per year).Bonuses based on performance.Social activities