Dutch Customer Support at Microsoft Greece - Relocation Pack

Job description:

Description

Are you a technology enthusiast eager to integrate your passion into your career? This is your opportunity to fast-track to success! #wearehiring Join an exciting adventure with a team at Microsoft, one of the world's leading tech companies known for its innovative software, services, and devices. Dive into the world of technological excellence and innovation. Dutch-speaking Customer Service Advisor for Microsoft If you are fluent in Dutch and eager to delve into computer software, consumer electronics, personal computers, and digital platforms, seize this opportunity to become a part of the Dutch Microsoft Support team. This role involves supporting customers from the Netherlands, offering a unique chance to grow in the tech industry ✨ Your responsibilitiesIdentify customers’ needs and deliver appropriate solutions, including salesGuide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries promptlyAssist customers in placing an order and related issuesAnswer customers’ inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issuesFollow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible

Requirements

❤️ Your ProfileProficient in Dutch with excellent command of English (both spoken and written).Technical research skills to troubleshoot customer problemsExceptional communication skillsProblem-solving mentality and a strong sense of ownershipSales experience with consumer products and services will be an assetPositive and team-oriented attitude

Offer

✅ Benefit Full relocation support, including all costs from your departure until you are settled in your new home in Greece.Competitive salary package + 2 additional salaries per year"Refer a friend" program with a referral bonus of up to 3,500 eurosHealth benefits and numerous other discountsFully paid training provided by certified trainersCareer paths within a large company with more than 11,500 employeesSpecial events, community and social responsibility initiativesFree Greek coursesState-of-the-art work environment with relaxing breakout areasThe opportunity to work for a Great Place to Work certified companyThis position is designed to cultivate your passion for technology and excellent customer service, situated in the beautiful setting of Greece. If you're seeking a role that will enlarge your professional network and enhance your communication skills, get ready for an exciting journey ahead!