Information

  • Sector: Customer Service
  • Contract: Full time

Languages

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Dutch Customer Support in Lisbon

Portugal » Lisbon

Job description:

Description

The Company: Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9.000 employees, from 82 nationalities, they are providing services in 35 languages for 64 markets. It was eight times considered the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector. 

The Role

  • Assist Dutch speaking users via chat, email or inbound phone calls about different concerns 
  • Ensure client satisfaction through efficient problem solving
  • Represent international, industry-leading brand in all client interaction

 

Requirements

The Requirements

  • Fluency in Dutch and intermediate English
  • Experience in technical support preferred
  • Customer-oriented attitude

Offer

The Benefits

  • Strong local salary 
  • Relocation package:
    • Shared accommodation with own private room
    • Airport pick-up
    • Initial flight expenses refund after 9 months
    • Free annual flight to your home country
    • Private health insurance
    • Assistance with registration at the tax office, getting phone number, open bank account
  • Free Portuguese language courses, water sports, soft trekking, and much more
  • Intensive training
  • Ample opportunity to grow and evolve within the organization

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