Dutch-speaking Customer Advisor at Worldline in Athens

Job description:

Description

Discover exciting job opportunities for Dutch-speakers in Athens with competitive salary, bonus incentives, and real growth prospects. Immerse yourself in the vibrant culture, cuisine, and language while working abroad. Identify customers needs to diagnose and resolve problemsSolve customer queries and concerns regarding the company’s products as wellas deliveries, returns, refundsUse a multi-channel approach to speak with customers (voice, email, socialmedia)Cross and upsell additional productsHandle calls from customers who have ordered or bought product/sOffer support on queries regarding product availabilityAssist with click and collect ordersEnsures timely and efficient resolution of customers’ inquiries

Requirements

Native in Dutch with fluent English (B2) Strong focus on customer needs Able to balance a customer-oriented and a results-driven approach Strong communication, problem-solving and active listening skills - Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment

Offer

Competitive salary + bonus Extra incentives and over achievement bonus Real growth opportunities to progress in your career Relocation Package for candidates coming from abroad (Includes flight reimbursement, Hotel / Airbnb, transportation, restaurant, car rental, food shopping ticket) Receive a bonus for referring your friends