Dutch-speaking Customer Advisor in GREECE

Job description:

Description

Join an international customer support team in Athens, Greece as a Dutch-speaking Customer Advisor. You will support customers in the insurance industry, helping them throughout their claims journey while delivering outstanding customer service.Your responsibilities will include assisting customers via phone, email, and chat, explaining insurance-related topics and device protection services, resolving customer issues, updating customer information in internal systems, and ensuring every case is handled professionally and efficiently.You will receive comprehensive training, excellent career development opportunities, and a relocation package to help you settle in Greece.

Requirements

Fluent Dutch and good English (B2 or higher)EU passport or valid EU work authorizationPrevious experience in customer service, insurance, or claims support is an advantageStrong communication and problem-solving skillsCustomer-focused with a positive and empathetic attitudeComfortable using CRM systems and computer applicationsAttention to detail and ability to follow proceduresWillingness to relocate to Athens, Greece

Offer

14 salaries per yearPerformance bonus of up to €200/monthTransportation allowance of up to €100/month (after training)Extra pay:+75% for Sunday hours+25% for hours worked between 22:00 and 06:00Flight ticket to GreeceAirport pick-up4 weeks of hotel accommodationAssistance with finding long-term housing (agency fees covered)Paid training by certified instructorsPrivate health and dental insuranceEmployee discounts and wellbeing benefitsModern international work environment with excellent career development opportunities