Dutch-Speaking Customer Advisor Remote/Hybrid in Sofia

Job description:

Description

Do you want to work in a small but international company in Sofia, using your Dutch language skills to help others?Our client is looking for Dutch speakers to join their Customer Support team and they are offering permanent home-office from anywhere in Bulgaria or hybrid in Sofia. Our ClientOur client is a small-scale company representing many international Dutch and Belgian brands. They operate on a low hierarchy system, and are passionate about making sure that their colleagues are taken care of, both inside and outside of the workplace. Thanks to their strong internal team, they are able to provide top-quality Customer Support to the Dutch speaking market on behalf of industry-leading Dutch and Flemish brands. They are now looking to expand their Dutch speaking team to be able to assist more Dutch speaking customers. The RoleHandle inbound calls and emails related to taking orders, handle cancelation of moving of appointments, answering different questions etc.Transfer clients with different departments (depots, financial department or service department) based on their requestsDeliver an excellent client serviceSolve problems and treat complaints

Requirements

The Ideal ProfileNative-level or near to native level Dutch, intermediate EnglishSecondary diploma completedSales experience is an advantageExperience with MS OfficeWillingness to learnPositive attitudeGreat backgrounds: Retail, hospitality, restaurants, administration, customer support

Offer

The Offer & BenefitsFast recruitment processHome-office based anywhere in Bulgaria (after 2 week training period in Sofia) or Hybrid in SofiaAccommodation Initial training programOpportunity to grow within the companySalary which is above average based on local standards