Dutch-speaking Customer Advisor Remote in Portugal

Job description:

Description

Dutch-Speaking Customer Support Specialist for E-commerce Project – Remote PortugalDo you want to work in customer support for a leading e-commerce platform while living in Portugal? Our client is looking for Dutch-speaking professionals to join a remote customer service team supporting one of the largest online marketplaces in the Netherlands.Join an international team delivering high-quality support via phone and email, assisting customers with their online shopping experience. Enjoy flexible remote work within Portugal while building your career in a fast-growing e-commerce environment.About the companyOur client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.What will you do?Provide customer support via phone and emailAssist customers with orders, deliveries, payments, and returnsTroubleshoot issues related to online purchasesAct as a point of contact for external sellersProvide information about digital productsEscalate and reroute complex issues to relevant departmentsEnsure a friendly and professional customer experience

Requirements

Candidate profile Fluent in Dutch and English (C1 level) Strong communication and problem-solving skills Customer-oriented mindset Ability to work independently in a remote environment Comfortable handling multiple tasks and responsibilities Team player with a proactive attitude

Offer

Employer offers Salary of €1,434.82 gross/month (without accommodation) Salary of €1,313.32 gross/month (with accommodation option) Remote work within Portugal Full-time contract (40 hours per week) Rotational shifts from Monday to Sunday, 07:00–23:00 International and multicultural work environment Career development opportunities Full training provided Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,000 candidates secure their dream jobs.