Information

  • Sector: Customer Service
  • Contract: Full time

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Dutch Speaking Customer Support Agent - Bulgaria

Bulgaria » Sofia

Job description:

Description

Our client based in Sofia,Bulgaria a stablished company is expanding their teams and is looking for dutch speaking Customer support agent tojoin their Call center.Responsibilities• Taking incoming calls from clients• Compare tariffs plans of suppliers• Customer made tariff plan• To assist people in finalizing the details in the needed contract before becoming a client• Filling missing data in contract• Adapting the scanned contract into the client’s file in the system• Handling Online chats: help & advice new customers to calculate a price and give them information that will help to sign a contract, same as the mean tasks, see above by tasks.• Carry out admin work for paper flow contacts; Mailbox treatment, handling specific scan contracts from Sales Representatives• Follow up on incompletes contracts via outbound callTo find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere. We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.

Requirements

Requirements• Secondary school level of qualification• Previous proven customer service experience• Dutch – native level (oral and written)• English - working level• Experience with CRM systems a plus• MS Office skills• Willingness to learn• Customer oriented• Strong communication skills• Able to work autonomously• Not afraid to take decisions• Team player with good logical and analytical thinking

Offer

Offer:• Relocation package• Performance BonusTo find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere. We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.

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