Dutch-speaking Customer Support Agent to Sofia, Bulgaria

Job description:

Description

Exciting Opportunity to Join a Growing Team!Our newest client is a genuine company producing innovative microdrinks, microteas, microlyte, and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team!Feeling excited? Apply and become our new team member! Your Typical Day:As a Customer Experience Specialist, you will be answering queries by clarifying the customers' requests via phone, e-mail, and social media.Typical cases would include delivery issues, questions about product and content, reimbursement and refund, payment methods.It is a dynamic role that requires adaptability and a customer-oriented mindset to ensure that every customer interaction leaves a positive impression. What You Need to Have:Excellent communication skillsFluency in Dutch, both written and verbalAdvanced knowledge of English, both written and verbalWork experience in a customer experience center is an advantageGood typing and computer skills (MS Office applications)Be organized, have decision-making and analytical skillsTeam player with a great attitude About Multilingual Jobs WorldwideMultilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world.Over the past 2 years, we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.

Requirements

Exciting Opportunity to Join a Growing Team! Our newest client is a genuine company producing innovative microdrinks, microteas, microlyte, and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team! Feeling excited? Apply and become our new team member!

Offer

As a Customer Experience Specialist, you will be answering queries by clarifying the customers' requests via phone, e-mail, and social media. Typical cases would include delivery issues, questions about product and content, reimbursement and refund, payment methods. It is a dynamic role that requires adaptability and a customer-oriented mindset to ensure that every customer interaction leaves a positive impression.