Dutch speaking Customer Support Agent to Valencia

Job description:

Description

We’re recruiting on behalf of an international company with a strong focus on quality customer experience. This role is ideal for someone who enjoys helping people, solving problems, and working in a structured, professional support environment — while living and working abroad.Location: Valencia, SpainValencia offers a high quality of life, good infrastructure, affordable living, and a strong international community. It’s a practical and attractive city for building both a career and a stable life abroad.The RoleAs part of the Dutch-speaking customer support team, you’ll support customers with existing services and products. You’ll be responsible for handling inquiries efficiently, professionally, and with a strong focus on solution-oriented support.You will manage questions related to orders, products, deliveries, and general customer inquiries. The focus is on clear communication, problem-solving, and delivering consistent service quality.ResponsibilitiesSupport Dutch-speaking customers via phone, email, and chatHandle inquiries related to orders, products, returns, and deliveriesProvide clear, accurate, and professional supportCollaborate with internal teams to resolve casesMaintain accurate records in internal systemsProfileNative Dutch speakerClear and professional communication skillsCalm, structured, and solution-focusedOrganized and detail-orientedTeam-oriented with a responsible work attitudeCustomer support experience is an advantage, but not a requirement.What’s OfferedBreakfast and lunch provided dailyFull Spanish health insuranceFree Spanish lessonsCareer development opportunitiesTeam events and social activitiesHelp with documents and guidance to find housing

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