Dutch-speaking Customer Support in Thessaloniki, Greece

Job description:

Description

What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.,Responsibilities:Experience in technical-based customer assistance through voice, chat, and emailPrevious experience dealing with the challenges faced in a customer-focused role Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.Problem-solving and critical thinking skillsA passion for problem-solving with the customer’s interest and satisfaction being the primary goalSocial Media SavvyAbility to effectively and correctly communicate verbally and in written format

Requirements

Dutch (C1/C2/Native) and English (B1+) speaking and writingGreat communication skills, written and orallyDemonstrate strong abilities to work independently and as a team player

Offer

Relocation package:Flights from any European country or within GreeceAccommodation provided for 2 months Bonus of 1 month of rent on top of first salary  up to 350 EUR (average rent price for full 1 bedroom apartment in Thessaloniki)Support with documentsSalary of 1600 EUR gross, plus 2 extra salaries per yearPrivate health insurancePermanent contractCareer Growth opportunities- high focus on career developmentGreat Dutch team