Dutch-speaking Customer Support Role, Remote in Portugal

Job description:

Description

Dutch-Speaking Customer Support Specialist - Remote in PortugalDo you want to work in customer support for a leading company while living in Portugal? Our client is looking for Dutch-speaking professionals to join a remote customer service team supporting clients in the Netherlands!Join an international team delivering high-quality support via phone and email, assisting customers with their online shopping experience. Enjoy flexible remote work within Portugal while building your career.About the companyOur client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.What will you do?Provide customer support via phone and emailAssist customers with orders, deliveries, payments, and returnsTroubleshoot issues related to online purchasesProvide information about products and servicesEscalate and reroute complex issues to relevant departmentsEnsure a friendly and professional customer experienceCandidate profileFluent in Dutch and English (C1 level)Strong communication and problem-solving skillsCustomer-oriented mindsetAbility to work independently in a remote environmentComfortable handling multiple tasks and responsibilitiesTeam player with a proactive attitudeEmployer offersRemote work within PortugalCompetitive local salaryFull-time contract (40 hours per week)Rotational shifts from Monday to Sunday, 07:00–23:00International and multicultural work environmentCareer development opportunitiesFull training providedMultilingual Jobs WorldwideMultilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 7,500 candidates secure their dream jobs.

Requirements

Fluent in Dutch and English (C1 level)Strong communication and problem-solving skillsCustomer-oriented mindsetAbility to work independently in a remote environmentComfortable handling multiple tasks and responsibilitiesTeam player with a proactive attitude

Offer

Remote work within PortugalCompetitive local salaryFull-time contract (40 hours per week)Rotational shifts from Monday to Sunday, 07:00–23:00International and multicultural work environmentCareer development opportunitiesFull training provided