Dutch-Speaking Healthcare Support Agent to Sofia, Bulgaria

Job description:

Description

Exciting Opportunity to Join a Growing Team in Sofia, Bulgaria!If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where Your skills make a real impact, we have the perfect role for you!Role overview:Step into the pivotal role of a Customer Support Representative and join our clients mission of excellence in managing crucial schemes like the Health Insurance Act (Zvw), Social Support Act (Wmo), and Long-Term Care Act (Wlz)! You will handle vital inquiries, directly influencing customer satisfaction and service quality.What You Need to Have:Excellent communication skillsFluency in Dutch, both written and verbalAdvanced knowledge of English, both written and verbalWork experience in a customer experience center is an advantageGood typing and computer skills (MS Office applications)Be organized, have decision-making and analytical skillsTeam player with a great attitudeEmployer Offers:Competitive salaryStandard shiftsConvenient office location, close to bus stations and the metroComprehensive initial training and onboarding (fully paid by us)Continuous training and upskilling programs through Concentrix UniversityProfessional Development and Career Navigation programs to map out the steps in your desired developmentHealth and Wellbeing initiativesFull Relocation support (including flights, accommodation and advance payment)Part of the additional benefits are Health and Life Insurance, Multisport and Coolfit Sport cards, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!We also have additional medical insurance, sport cards, 25 EUR for Internet/month and also performance bonus.Dedicated Relocation Expert who fully supports with all needed. Meets the people at the airport and is available 24/7.Multilingual Jobs WorldwideMultilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.