Description
Location: Sofia, BulgariaSalary: €1,804 gross p/m ( this is €1,400 net per month)Hours: Mon–Fri, between 10:00–20:00 Relocation: Flight to Sofia, airport pick-up, initial hotel stay, and housing supportAre you a Dutch or Flemish speaker who enjoys connecting with people and providing excellent service? This is an exciting opportunity to join an international contact centre in Sofia, where you will help customers with order updates, deliveries, and product recommendations.In this role, you will handle both outbound and inbound calls with existing customers - no cold calling. You’ll ensure that orders are correct, deliveries are scheduled smoothly, and customers are informed about new or promotional products. By offering thoughtful product suggestions, you’ll also have the chance to increase sales while building customer loyalty.Key responsibilities:Contact existing customers to confirm and adjust orders or delivery timesProvide excellent service through phone and email interactionsRecommend relevant products to complement customer ordersManage inbound calls to handle new orders or reschedule deliveriesMaintain accurate information and ensure every customer has a great experience
Requirements
Fluent Dutch (spoken and written)Good English skills (preferred, not essential)Strong communication and people skillsCustomer-focused attitude and ability to multitaskPositive, proactive, and eager to learn
Offer
Benefits€1,400 net per monthRelocation support including flight, hotel stay, and help finding accommodationMonday–Friday schedule (no weekend work)Career opportunities within a growing international companyAbout TalingualTalingual has placed thousands of candidates across Europe. We guide you through every step of your relocation and job process—from CV advice to interview preparation and settling into your new city. Apply today to start your new career abroad.