Information

  • Sector: Customer Service
  • Contract: Full time

Languages

Europe Language Jobs Logojob search powered by

Dutch speaking Service Desk Agent

Hungary » Budapest

Job description:

Description

Our client is an American-Indian company providing business & technology solutions to their clients worldwide. Their mother company is strong and global, focusing on dynamic improvement, change management and developing digital solutions in our continuously renewable and challenging world. Our partner is proud to be one of the IT companies on "Forbes TOP 100 Digital Companies" list. The Hungarian Office has been an outstanding participant in the Hungarian SSC (Shared Service Center) market since 2008, providing multilingual IT services with about 1000 employees.  Handle end user calls and web queries in DutchAct as the first point of contact for the customerPrecise administrationAct as primary contact between customer and resolving groupKeep the user informed, own and follow up ongoing cases 

Requirements

have excellent written and verbal communication skills in Dutch and English languageshave experience in Customer Service – experience gained in IT Help Desk is an advantage have High School degreehave desire to learn, training will also provide the necessary technical knowledgeare open to work in shiftshave excellent communication skills – both written and spokenare flexible, open-minded personality with a "can do" attitude 

Offer

Fancy office environment in Budapest, the most glamorous and exciting, living city in EuropeTraining and continuous learning and certification opportunitiesChance to be part of a rapidly expanding organizationMultilingual environment, native colleagues (50% of the team is a native speaker of their support language)Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies.Easy to access location and modern office building (easy to reach from city centre, 10-15 minute commute)Competitive salary and cafeteria benefits; free sport allowance (near the office buildings), All You Can Move SportPass (at a discounted price), medical benefits and other perksReimbursable language coursesTeam events and Company events (cool and youthful parties with team-games, etc.)High value awards and recognitions, annual bonus for top performers, and annual salary review 

Find a Genius in Budapest

Bert K

I live in Budapest

Dóra K

I live in Budapest

Stefan P

I live in Budapest

Marc v

I live in Budapest

Andrea K

I live in Budapest

Marco S

I live in Budapest

Péter D

I live in Budapest

Zsolt B

I live in Budapest

Szilvia S

I live in Budapest

Aniko K

I live in Budapest

Balázs T

I live in Budapest

Vanda U

I live in Budapest