Information

  • Sector: Customer Service
  • Contract: Full time

Languages

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English-Speaking Customer Support - Banking Experience in I

Portugal ยป Lisboa e Vale do Tejo

Job description:

Description

English-Speaking Customer Support – Banking Experience in Ireland PreferredLisbon, PortugalCompensation:€1,819/month + free accommodationOR €1,843/month without housingWho We’re Looking ForIrish citizens with C1/C2 level English + at least 12 months of Customer Service or Banking/Financial Semonzorvices/Insurance experience in Ireland (Mandatory)Non-Irish citizens with C1/C2 level English + at least 12 months of Customer Service or Banking/Financial Services/Insurance experience in Ireland (Mandatory)An Irish accent is welcome.Key Skills & AttributesProven ability to deliver outstanding end-to-end customer experiences with clear, empathetic communication.Strong decision-making on complex cases, showing resilience, independence, and fairness.Acts as a subject matter expert — supports peers, shares knowledge, and embraces learning opportunities.Adaptable and positive, able to switch between tasks and systems with ease.Works well across teams, demonstrating emotional intelligence and a values-driven, risk-aware mindset.Comfortable with Slack and G Suite, quick to pick up new tools and processes.

Offer

€1,819 - 1,843 per month