Information

  • Sector: Customer Service
  • Contract: Full time

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Enterprise Solutions Engineer (m/f/d) DACH

Germany ยป Berlin

Job description:

Description

Be part of the Solution Engineering team which focusses on providing technical support and product expertise to our customers. You will be required to deliver product demonstrations, answer technical questions and offer technical advice to mid-market and enterprise customers, and support these customers in their implementation of TeamViewer software products and services.Provide support and advice to enterprise customers in the pre-sales, sales and implementation phases Partner with the Enterprise Sales team by providing technical advice and feedback to help secure sales and meet our customer needs Deliver demonstrations of TeamViewer software products to customers, conduct training courses and deliver professional services (onsite or remote)Work closely with TeamViewer development teams to assess and implement specific customer requestsPrepare responses to questionnaires and tenders from customers, working closely with development and product management teams to ensure that technical requirements are coveredRepresent TeamViewer at international eventsBe responsible for the technical aspects of mid-market and enterprise projects  

Requirements

Degree in computer science, information systems, applied computer science or a similar education in an IT related field or equivalent work experience in similar role3+ years work experience in technical support, pre-sales engineering, IT administration or similarExpert knowledge in all of the following: Networking, operating systems, mobile devices, Active Directory, administration of back-up, virtualization, project management and process managementFluency in German and English is mandatory, further languages are a plusIn-depth market and IT industry knowledge, up-to-date with industry trends and experience in an international environment Keeps self up-to-date with current IT industry trends and education Experience working with TeamViewer software products in a professional work environment is a plus 

Offer

Contract location would be Göppingen, Karlsruhe, Berlin or Bremen, GermanyGrab the opportunity to provide active input on a fast-growing company and TeamViewer product downloaded and used thousands of times every day, all around the worldIt's all about the team: become part of a community that values respect, support and open feedbackEnjoy an attractive workplace with modern equipment within a dynamic company that enjoys continuous, healthy growthWe truly live and celebrate our cultural diversity: our colleagues come from more than 70 countries and speak more than 40 languagesBenefit from learning opportunities – internal & externalWe provide the room for creativity and contributions in a technically diverse environment: Windows, Linux, MacOS, Mobile (iOS/Android), C++, C#, Continuous Integration, Continuous Delivery 

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