Entry-Level Financing Support Specialist with German (Bonus)

Job description:

Description

WELCOME BONUS | PERFORMANCE BONUS | MEAL ALLOWANCE | HEALTH INSURANCEWhy consider this role?Welcome bonus and performance-based bonus.Meal allowance and health insurance.Easter and summer bonuses, plus a Christmas bonus.Annual leave and public holiday benefits in accordance with Greek law.Your missionReady to put your language skills to work and start a new career path? Join the team as an Entry-Level Financing Support Specialist and help customers navigate payment options, financing agreements, and billing questions with confidence.What you’ll doGuide customers through checkout options and financing processes.Handle inquiries about refunds, chargebacks, billing, and account verification.Provide clear information while ensuring secure and accurate case handling.Document customer interactions and follow compliance procedures.Escalate complex cases when needed and work towards timely solutions.What you bringGerman and English at C1 level.Strong communication skills and a customer-focused mindset.Attention to detail and a responsible approach to handling sensitive information.A willingness to learn and solve problems effectively.Your time offDuring your first year, you are entitled to 1.67 business days of annual leave per month.Greek public holidays apply, with compensation for working on a public holiday in accordance with Greek law.A good move for you if…You enjoy helping people, finding practical solutions, and using your language skills in an international customer support environment.Let’s talkSend us your CV in English and include reference number AE_.All applications will be treated with strict confidentiality.Astrea Recruitment | 19 years of recruitment expertise | License No. 1809