Entry-Level Solutions Consultant with Slovenian (Relocation)

Job description:

Description

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 19 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together! For one of our clients – a top provider of digital solutions and AI automation, helping global brands enhance experiences in fintech, high-tech, tourism, and gaming, we are looking for – Entry-Level Solutions Consultant  Slovenian. The project provides customer support for digital services, helping users with non-technical issues Key Responsibilities: *Provide friendly and professional support via phone, chat, and email; *Assist customers with non-technical troubleshooting; *Understand customer needs and deliver clear, effective solutions; *Escalate complex issues to senior specialists when needed; *Ensure a positive customer experience in every interaction. Requirements: *Proficiency in Slovenian and very good English; *Excellent communication and interpersonal skills; *Strong problem-solving abilities and attention to detail; *Customer-oriented approach with empathy and patience *Good computer literacy and the ability to work with multiple systems simultaneously *Ability to work effectively both independently and as part of a team. What our client offers: *Competitive salary and benefits package; *Includes additional health and vision insurance for employees and their families; *Free online courses, coaching, and individual sessions for personal and professional growth; *Enjoy a variety of discounts on dining, beauty services, transportation, and more; *Relocation package offered for moving to Sofia, Bulgaria; *Collaborative and inclusive workplace culture. If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance. (and don’t forget to include the reference number SM_). Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements. Your privacy is of utmost importance to us, and all your information is safeguarded in compliance with the regulations of the Commission for the Protection of Personal Data (Astrea Recruitment, license No 1809).