Estonian Speaking Customer Service Advisors

Job description:

Description

Estonian Speaking Content Moderators - Office basedLisbon, Portugal.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively, if no accommodation is required gross salary can be €1295 per month instead. OverviewOur client based in Lisbon, Portugal is recruiting Estonian Speaking Content Moderators on behalf of their client who specialises in vehicle rentals etc.Candidates should speak fluent Estonian and English, the role will be to review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client.Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the clientMake timely escalations that require special attention from your immediate boss in accordance with established procedures and comply with all the orders, instructions, procedures related andcomplementary to the roleComply with corporate confidentiality policies and the proper handling of customer information to guarantee the security of the informationParticipate in continuous training programs established by the company for optimal development in the role while complying with the performance indicators or parameters defined by the specificclient's operationPerform outbound calls during the investigation, to collect proofs of their complaints, from drivers and customers. Free Accommodation provided for the duration of the contract and flight reimbursed.These roles are initially for 12 month contract.Candidates must already have the work permission to work in Portugal ie Portuguese work permit or EU passport.This role can only be done from the office in PortugalRelocation is Mandatory to Lisbon if not already there.

Offer

€12k - 14k per year + free accommodation + flight repaid