Estonian-speaking Solutions Consultant to Sofia, Bulgaria

Job description:

Description

Do you want to join one of the world’s most recognized tech brands and help deliver next-level support? Our client is looking for Estonian-speaking Solutions Consultants to join their team in Sofia, Bulgaria!Join our client as a Solutions Consultant and become a key player in delivering professional support for digital products and services. Benefit from a generous relocation package, all while growing your career in an international, dynamic team.About the companyOur client is a global technology and services leader helping top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.What will you do?-Deliver professional support for digital products and services-Utilize CRM software, ticketing systems, and support tools efficiently-Communicate with users via phone, email, and chat-Resolve inquiries within agreed SLAs using internal resources and protocols-Consistently meet performance targets including customer satisfaction and resolution rates-Collaborate with peers to improve service and share best practices-Stay updated on product developments and participate in training sessionsCandidate profile-Fluent in Estonian and English-Strong interpersonal and customer service skills-Able to follow structured processes and guides-Excellent active listening and problem-solving abilities-Quick to learn new technologies and adaptable to change-Customer-focused mindset with a positive and collaborative attitude-No prior tech experience required, just eagerness to learn and help othersEmployer offers-Financial relocation support (transport, hotel stay, rent assistance)-Flexible contract types, including part-time options-Fully paid training-Stable employment with career development opportunities-Attractive salary and additional health insurance-Access to 50+ employee benefits and services-Positive, international working environment-Continuous learning and support-Employee referral bonusesAbout SofiaAs Bulgaria’s capital, Sofia offers a vibrant blend of modern amenities and historical charm, with affordable living, excellent transport, and a growing international community. Enjoy scenic mountains, rich cultural heritage, and a lively city life while building your career in a flourishing tech hub.Nordic Jobs WorldwideNordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 8,000 candidates secure their dream jobs.