Finnish-Speaking Customer Experts for Mercedes-Benz

Job description:

Description

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands We are looking for Finnish speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience. Be part of the change and join us in beautiful Crete! What you will do: Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brandsUtilize phone calls, e-mails and chats in order to provide a seamless customer experienceRespond to inquiries about products and services, offering expert advice on a range of car-related mattersResolve issues as they arise – addressing customers’ concerns in a professional and timely mannerProvide accurate and effective roadside assistanceTurn every customer into a happy customer!Exchange ideas and solutions with your colleagues!Enjoy your time in Crete!

Requirements

What you will bring: Fluency in FinnishVery good use of English – both in written and spoken languageA profound passion for cars is a big plusWork experience as a customer support/customer care representative for at least 6 months will be preferredHighly developed communication skillsA genuine problem-solving mentality and a deep sense of ownershipTech savviness and learning agilityA positive and adventurous attitudeA sponge that is willing to soak up all the knowledge and experience we offer 

Offer

What we offer: Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you)Competitive monthly salary + 2 extra salaries per yearRefer-A-Friend: Bring your friends and receive great bonuses!Health care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or ageThis is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. For these reasons, we invite you to join our big family.