First Line Technical Specialist Estonian

Job description:

Description

First Line Technical Specialist Estonian and English – Relocate to Sofia, Bulgaria! ????Relocation Package Included | Great Career Growth | Join a Global LeaderAre you fluent in one of these languages:  Estonian & English?Looking to kickstart or grow your tech career with a global company, all while living in vibrant Sofia, Bulgaria?We at Astrea Recruitment are excited to offer you an opportunity to join the team of one of our international clients – a leading name in digital services and AI-powered solutions. From fintech to tourism and gaming, this company empowers major global brands with next-gen customer support. Now, they’re expanding their team with multilingual tech support specialists – and you could be one of them!What You’ll Be Doing:Be the friendly face (or voice!) customers reach out to via phone, chat, or emailHelp users with basic technical issues and product-related questionsTroubleshoot problems with smart devices and apps in a clear, helpful wayEscalate more complex queries to second-line support when neededKeep accurate records and notes of each case in the systemWhat You Bring:Fluency in one of the listed languages + solid English communication skillsExcellent communication and interpersonal skillsTech curiosity and confidence using everyday digital toolsA positive, problem-solving mindsetWillingness to learn and grow in a dynamic tech environmentExperience in customer support is welcome but not requiredWhy You’ll Love This Job:Full relocation support to help you settle smoothly in Sofia, BulgariaCompetitive salary plus bonuses and perksPart-time and full-time optionsPrivate health and vision insurance for you and your familyOngoing access to training, coaching, and self-development toolsDiscounts on transport, restaurants, beauty services, and moreFriendly, inclusive, and multicultural work environmentCareer advancement in a global, tech-driven companyApply Today and Start Your Journey!If you're ready to launch an exciting new chapter in Sofia, apply now by sending your CV in English. Don’t forget to mention the reference number SM_. We will contact shortlisted candidates promptly. Rest assured your personal data is safe with us, in accordance with the regulations of the Commission for the Protection of Personal Data. Astrea Recruitment – reg. No 1809