French Customer Support | Sports Brand

Job description:

Description

French Customer Service Representative!Alorica Bulgaria is seeking a detail-oriented Customer Service Representative fluent in French to join our team in Sofia. In this role, you will help ensure the quality and safety of online content on a major social media platform.Company: Alorica BulgariaLocation: Sofia OfficeWorking Hours: Fixed shift from 10:00 AM to 7:00 PMDays Off: Fixed weekends (Saturday and Sunday)Key Responsibilities:Maintain a high level of professionalism at all timesProvide timely and effective resolutions to customer inquiries via voice, chat, and email, ensuring accurate and appropriate information is deliveredDemonstrate diplomacy and professionalism when handling escalated cases

Requirements

Fluency in French and intermediate-level EnglishAvailability for full-time, on-site work in Sofia.

Offer

Competitive salaryHealth and dental insuranceMonthly food vouchersTransportation allowanceMulti-sport cardFully paid initial trainingEmployee referral bonus program