• Sector: Customer Service
  • Contract: Full time


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French/Italian/German/Dutch Car Rental Customer Agent

Bulgaria » Varna

Job description:


<p>Car Rental Customer Support Agent with French, Italian, German, Dutch</p>

<p> </p>

<p>Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria.</p>

<p> </p>

<p>Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do.</p>

<p> </p>

<p>The ideal candidate:</p>

<p>Is able to communicate freely in one of the priority languages, with working level of English</p>

<p>Is passionate for providing the best customer service</p>

<p>Takes ownership of their work and multi-tasks well</p>

<p>Is a problem solver and is able to flex to different customer profiles</p>

<p> </p>

<p>Main responsibilities:</p>

<p> </p>

<p>Deliver a high level of customer service by:</p>

<p>Using empathy/positive language when answering questions while they’re browsing our website.</p>

<p>Helping each customer find their ideal car.</p>

<p>Spotting opportunities to provide information that your customer may require at a later stage.</p>

<p>Dealing with requests between booking and pick-up.</p>

<p>Conducting post-travel investigations after the rental has finished.</p>

<p>Consistently create encouraging experiences for our customers, whether they’re booking online/over the phone.</p>


<p>For you we offer:</p>

<p>Very competitive salary!</p>

<p>A bright, modern and exciting place to work, with excellent staff facilities</p>

<p>Transportation allowance</p>

<p>Life insurance</p>

<p>Annual reward and recognition events</p>

<p>Holiday pay</p>

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