French-speaking Client Service Expert in Greece

Job description:

Description

Workster is looking for talented French speakers at a C1 level to join our clients dynamic customer service team, located in Greece. This is an excellent opportunity to represent some of the world’s leading companies across various industries and provide exceptional service. By joining our clients’ teams, you will have the chance to work with major brands such as Google, Facebook, and Mercedes-Benz, among others in the technology, fashion, and automotive sectors. Your ResponsibilitiesCustomer service in French via phone (inbound/outbound), email, or chatKnowledge of English is sometimes required (depending on the workplace)Ensure customer satisfaction and provide professional customer supportHandle customer complaints, providing suitable solutions and alternatives within the given deadlinesCollaborate with other customer experts to resolve open casesMaintenance and updating of internal systemsExact tasks will be discussed according to the selected work position

Requirements

Native/fluent in written and spoken French (C1)Strong English communication skills.Experience in customer support, online or in person, is desirableExcellent written and verbal communication skillsResourceful and stress-resistant personality that can adapt and stay calm in all situations

Offer

Comprehensive support to ease your relocation to Greece, including covering flight tickets, hotel stays, and assistance with housing searches—all at no cost to you.Competitive monthly salary, along with two additional salaries annually.Health care benefits and access to a variety of discounts.Full training provided by certified trainers.Opportunities for professional development and growth.Participation in special events, community initiatives, and social responsibility activities.Free Greek language courses available online.Modern workspaces with relaxing break areas.Work for a company certified as a Great Place to Work, promoting diversity and equal opportunities for all, irrespective of gender, ethnicity, religion, culture, or age