French-speaking Customer Advisor to Athens, Greece

Job description:

Description

Are you fluent in French and ready to take your customer service skills to the next level? Our client in Athens is seeking motivated individuals to join their team of Customer Service Advisors and represent some of the world’s leading brands.Work in a vibrant, multicultural environment with modern offices and benefit from certified training, professional growth opportunities, and full relocation support to make your transition to life in Greece smooth and enjoyable.About the companyOur client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.What will you do?Handle calls, emails, and chats in FrenchAct as a brand ambassador and stay up to date on promotionsAddress account and billing issues, upsell services, and resolve fraudulent order claimsBuild and maintain strong customer relationshipsDocument interactions and instructions in the CRM systemMonitor and follow up on ongoing casesAbout GreeceGreece offers a unique blend of rich history, stunning landscapes, and a welcoming culture—all with one of the lowest costs of living in Europe. Enjoy sunny days, Mediterranean cuisine, and the charm of Athens while building your international career.

Requirements

Fluency in French (C1/C2) and good command of English (B1+) Valid EU passport/ID or Greek work visa Excellent communication and problem-solving abilitiesStrong interpersonal skills and adaptability Prior customer service experience is advantageous

Offer

Relocation support: Flight ticket, 2 weeks of hotel(with breakfast included), airport pickup, real estate search support, administrative help(bank account, SIM card, etc.)Training program Competitive salary plus 2 additional monthly salaries per year Various employee benefits and discounts Opportunities for career growth Free Greek language lessons Modern office spaces with leisure areas Company events and CSR initiatives