• Sector: Customer Service
  • Contract: Full time


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French-Speaking Customer Care Officers

Europe To Work From Home ยป Remote

Job description:


The role: We are looking for passionate and self-motivated professionals to join our Customer Care team. The main responsibilities of the position include:Deal with clients’ inquiries via live chat, email, and telephonePerform personal clients analysis and take actions as requiredHandle client inquiries appropriately and ensure that high-level service is providedPromote available products and services to clientsDevelop and maintain excellent relationships with prospective and existing clientsCooperate effectively with other departments as requiredContribute to team effort by achieving set targets 


Main requirements:Degree in a business-related fieldClient-handling experience in the financial services sector is a great advantageFluent French speaker with excellent oral and written skills in EnglishAbility to multitask and maintain a high level of organizationOutstanding communication and interpersonal skillsExcellent computer literacy  


Benefit from:Attractive remuneration package plus performance-related rewardFood allowanceIntellectually stimulating work environmentContinuous personal development and international training opportunities   Type of employment: Full timeLocation: Cyprus, Greece, or remoteAll applications will be treated with strict confidentiality!