Information

  • Sector: Customer Service
  • Contract: Full time

Languages

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French Speaking Customer Service - initially home based

Germany » Berlin

Job description:

Description

French Speaking Customer Service Advisors - initially home based

Berlin, Germany

€26,400 per year 

 

This is intially a 12 month contract.

 

Job Duties:

Providing customer service for one of the world’s largest social media companies assisting custoemrs with their queries regards their advertising packages. This will be through inbound calls, emails, live chat.

  • Advising on solutions to improve the customers advertising experience.
  • You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
  • You will demonstrate the value of advertising solutions and provide post-sales support.

Requirements

Candidate Criteria

  • Must have some knowledge of Digital Marketing
  • Familiar with online advertising products/vendors
  • Native level French and fluent English.
  • Ability to multitask & work under pressure
  • Online Advertising Experience is desirable.
  • Candidates must reside in Germany and already live in Berlin or be willing to relocate to Berlin within 3 months.

Offer

The Offer

€26,400 per year 

Laptop provided, candidates must have a quiet work space and broadband.

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