French-Speaking Customer Service Representative (Remote)

Job description:

Description

French-Speaking Customer Service Representative (Remote – Bulgaria)Gross Monthly Salary: €1,482.75Performance Bonus: Up to 10% of your gross salary after your first 3 months, based on KPIsSigning Bonus: €2,000 paid over 12 months:Location: Remote from anywhere in BulgariaStart Date: 27 JulyLanguages Required: French (C2) and English (B2)Join Our Team!Are you fluent in French and looking to build your career with an international company? We are looking for motivated and customer-focused individuals to join our Customer Service team, supporting a global leader in the medical devices industry.No previous customer service experience? No problem! We provide comprehensive training to help you succeed.What We OfferSalary & BonusesGross Monthly Salary: €1,482.75Performance Bonus: Up to 10% of your gross salary after your first 3 months, based on KPIsSigning Bonus: €2,000 paid over 12 months:€500€300€300€100 per month for the remaining 9 monthsMonthly salary paymentsBenefitsMeal allowance of €80–€100 per month (based on days worked)Private health insurance through GeneraliMultisport and/or Coolfit cardAccess to an online learning platformRemote work from anywhere in BulgariaRelocation SupportIf you're relocating to Bulgaria, we offer:Reimbursement of transport costsAccommodation allowance of €260 per month for the first 3 monthsYour ResponsibilitiesProvide technical support to customers using medical devices.Troubleshoot product and device-related issues.Guide customers on product features and functionality.Coordinate repair and replacement processes when required.Deliver exceptional customer service via phone, email, or chat.Accurately document customer interactions while following company procedures and compliance standards.Working HoursMonday to FridayRotating shifts between 09:00 and 19:30No weekend workWhat We're Looking ForFluency in French (C2) and English (B2).Excellent communication and problem-solving skills.Customer-focused attitude with a willingness to learn.Previous customer service, technical support, or call centre experience is an advantage, but not essential.

Requirements

What We're Looking ForFluency in French (C2) and English (B2).

Offer

Salary & BonusesGross Monthly Salary: €1,482.75Performance Bonus: Up to 10% of your gross salary after your first 3 months, based on KPIsSigning Bonus: €2,000 paid over 12 months:€500€300€300€100 per month for the remaining 9 months