French-speaking Trust and Safety Analyst in Sofia, Bulgaria

Job description:

Description

What will you do?Review user-generated back-office information for compliance with policies.Take appropriate action on content that violates guidelines or poses risksStay updated on internal policy changes and ensure accurate implementationIdentify and analyze patterns to address potential risks proactivelyHandle sensitive information responsiblyProvide contextual reasoning and defend decision-making when required

Requirements

Candidate ProfileNative-level German language skills (C2) + English fluentExperience in customer/technical support is an advantagePatience to communicate and solve issuesHandle all data and personal information with the utmost confidentialityProactive, self-motivated, and a great team player

Offer

Employer offersWork in the office in Lisbon or PortoCompetitive salary Option for long-term accommodationPrivate health insurance Growing opportunities and possibilities for an international careerBenefit from our modern amenities, numerous discounts at local businesses, company celebrations, events, and much more!Base salary: €1,284 gross/monthAdditional monthly components: €160 net meal allowance, €100 fixed complexity bonus, €125 welcome bonus for the first 12 monthsPerformance bonus: up to €100/monthNight shifts: +25% of base hourly rate