• Sector: Customer Service
  • Contract: Full time


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Gaming and German language skills wanted!

Slovakia » Bratislava

Job description:


<p>Would you like to switch your hobby into a paid job? Do you want to be part of a gaming community and see what’s going on behind the scene? If so, we have a vacancy for you where you can use your gaming experience, skills and passion and be part of a team who provide advice and support to the gaming community for one of the largest game producers in the world. You will be amongst the first ones to learn about upcoming games by putting your hands on them in our established gaming room – at work!</p>

<p><strong>Now let’s see what your tasks will look like:</strong></p>

<ul><li>Providing solutions to customers <strong>via online chat</strong></li><li>Applying your skills, experience and technical ability to ensure customer satisfaction</li><li>Learn and test new products</li><li>Communicating with gamers in a professional manner, taking ownership of their cases, and delivering an exceptional experience with every interaction</li><li>Contributing positively towards the achievement of individual and team performance targets.</li></ul>


<p><strong>Think you got this?</strong></p>

<ul><li>Fluent German (C1) and advanced English (B2)</li><li>Active gamer experience and be familiar with both PC and Console gaming – IDEALLY</li><li>Good understanding of social media activities, Facebook, Twitter, YouTube, and Gaming Forums/Communities</li><li>Friendly personality, be a team player and customer orientated</li><li>Positive attitude, be self-motivated and proactive</li></ul>


<p>Salary: from 1200 EUR gross – final salary depends on the candidate’s experience and skills</p>

<p><strong>PLUS </strong>Relocation package: one-time payment 600 EUR gross and hotel accommodation for 7 days</p>

<p>Working time: 40 hours per week</p>

<p> </p>

<p><strong>Good enough? We have more to offer:</strong></p>

<ul><li>A bright, modern and exciting place to work, with excellent staff facilities. Fancy coming to work on a bicycle? No problem! We have a shower facility and bike stands in the building</li><li>Uplay account with Ubisoft games for FREE during employment with us</li><li>Complex training and full support for new team members</li><li>Gaming room with newest technology and games</li><li>Voluntary Medical plan, Life insurance</li><li>100% sick leave reimbursement</li><li>Extra days of paid holidays and paid leave above statutory minimum</li><li>Annual, monthly rewards, recognition events</li><li>Supportive Team who help each other and various events (Bowling, Volleyball tournaments, Christmas party, Secret Santa, Healthy breakfast and many more)</li></ul>

<p><strong>Who we are: </strong></p>

<p>Concentrix is a leader (Top 2) in global business services, delivering extraordinary customer, employee and user experiences for more than 650 of the world’s best brands. With a presence in more than 40 countries and a staff of more than 225,000 members who collectively speak 70+ languages, we aim to differentiate our clients in the marketplace and make them more competitive.</p>

<p><br />Built upon our experience of more than 40 years, we bring a fresh approach to the performance of business operations in the digital age. We partner with our clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization and business improvements, aiming to provide the highest value from every customer interaction. Concentrix is the outsourced business services division of SYNNEX Corporation, headquartered in Fremont, California. For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit</p>

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