Information

  • Sector: Customer Service
  • Contract: Full time

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German AND English speaking Customer Support Representative

Germany » Berlin

Job description:

Description


<p><strong>ONLY WITH GERMAN WORK PERMIT!</strong></p>

<p> </p>

<p>☎️<strong>WE ARE SYKES and this is what we do:</strong> ☎️</p>

<p>A global provider of outsourced contact center services to leading companies worldwide, SYKES delivers customer service for international market leaders that include wireless carriers, credit card issuers, PC manufacturers and more.</p>

<p>We provide inbound call support for the Telecommunications, Financial Services and Technology industries. And because no two companies are alike, we work closely with our clients to deliver loyalty-building customer service and technical support. Service is our area of expertise.</p>

<p><strong>In other (and much less) words, we offer customer support services for different clients </strong></p>

<p>For one of our projects, we are looking for dedicated, multilingual people, who answer customer requests by email and telephone in our modern call-center in Berlin Kreuzberg. We only have in-bound calls from customers that have account queries or questions in regards to the project.</p>

<p><strong>WHY WE WILL LOVE YOU: </strong></p>

<ul><li>Must speak GERMAN AND ENGLISH fluently (Both languages are required - C1 or better)</li><li>Previous customer service experience is not needed but welcomed</li><li>Willing to work flexible hours as the job demands.</li><li>Ability to work individually in order to achieve group goals</li><li>Basic computer skills</li><li>If a work permit is applicable to you, you must have this at time of hire</li><li>You choose how many hours per week to work (20-40). This is a fixed contract but our ideal candidate will still be able to come in 5 times per week</li></ul>

<p> </p>

<p>♥️<strong>WHY YOU WILL LOVE US:</strong> ♥️</p>

<ul><li>opportunities to grow within the company or project. We all started as Agents : )</li><li>professional trainings so you won't feel lost</li><li>a secure job in an international and multicultural company</li><li>contracts between 20-40 hours per week (you decide)</li><li>competitive salary</li><li>25 annual vacation days</li><li>regular team events</li><li>Coffee, fruit, transport discounts.</li><li>From our modern call-center in the center of Kreuzberg, we are looking forward receiving your application!</li></ul>

<p> </p>

<p>Big Hug Jenn and Marlon ✌️</p>

Requirements


<p><strong>ONLY WITH GERMAN WORK PERMIT!</strong></p>

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