German and Turkish-speaking Client Advisor to Brussels

Job description:

Description

We are hiring German and Turkish-speaking Client Advisors for one of the most prestige French luxury fashion house in Brussels! As a Client Advisor, you will be an ambassador of the Brand, ensuring that every client is treated according to our clients promise: "Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to our store, you will leave feeling enriched!"  Main Responsibilities: Welcome every Client and provide best Client experienceBe responsible for answering all incoming contact from client via multiple platforms: phone, email and social mediaAdvise clients across the brand and all product categoriesEngage with clients to develop long-tern relationships, leveraging different clienteling tools, in order to foster brand loyaltyMaximize each sales opportunity while working toward goal set forth by the randPerform as a team-player, participate in all activities contributing to the overall objectives of the client serviceLearn and master brand and product knowledgeFollow the company’s policies and procedure 

Requirements

Languages: Fluent in German & Turkish + a good command of English (oral and written) Profile:Customer Advisor/Service experience/Service-oriented​Sales mindset / preferably sales experience ​Commercial / Entrepreneurial,Retail and digital​Willing to occasionally go in between office and stores – travelling​KPIs / target-oriented and overperformers​Energetic/Extroverted​An affinity with fashion/luxury retail 

Offer

Benefits:  1 month of accommodation supportWillingness to relocate to BrusselsCareer growth opportunitiesBase salary + bonusExperience for a globally renowned fashion company.International working environment.Strong company culture and training opportunities.