German Customer Advisor for banking (m/f/d) – Greece

Job description:

Description

Join a Banking company as a German-speaking Customer Advisor! Work in a hybrid model with great benefits, performance bonuses, and private health insurance. Apply now and grow your career in banking!Handle incoming customer calls and inquiries Understand customer needs to ensure satisfaction Build trustful relationships through open and interactive communication Provide accurate and complete information using appropriate tools Meet individual and team performance targets Record customer interactions and manage customer accounts Follow company communication guidelines and procedures

Requirements

You speak German at a native or near-native level Previous experience in customer service or as a customer advisor is a plus Excellent communication and active listening skills Strong computer literacy and fast comprehension of digital tools Team-oriented mindset and solution-driven attitude Able to multitask, prioritize, and manage time effectively Good MS Office skills are a plus (optional)

Offer

 Monthly salary: €1300 gross  €50 project bonus + €100 welcome bonus for the first 12 months  Performance bonus: up to 10%  Hybrid work model – 30% of working time must be spent in the office (fully remote not supported)  Private life and health insurance from day 1 (includes dental and eyecare)  Free access to the corporate gym  Fixed working hours available for mothers with children up to 2 years old  Daily Mastercard cash bonus (Office & Hybrid): €3 net per working day during the first 12 months €6 net per working day after 12 months  €500 anniversary bonus (after 12 months in the project)  16 days of paid training (1 intro + 15 days product training)  Flexible shift schedule: Monday to Sunday, 08:00–23:00 (rotational)  Full-time (8h/day, 5 days/week) and part-time options available  For hybrid work: Internet speed test required (min. 8 Mbps download / 4 Mbps upload)