German Customer Advisor-Insurance Company in Athens, Greece

Job description:

Description

Do you want to work as a German-speaking Customer Advisor in Greece? Would you like to build an international career while supporting customers in the insurance industry? Our client is looking for motivated German speakers to join their international customer support team.In this role, you will guide customers through their claims journey, explain insurance-related topics in a clear and simple way, resolve issues efficiently, and provide excellent customer care. You will receive full training, relocation support to Greece, a competitive salary with 14 salaries per year, health care benefits, career development opportunities, and free online Greek language courses.About the companyOur client is a global leader in customer experience management and contact center services, delivering high-quality customer care and technical support in more than 35 languages. With diverse international teams across multiple countries, they support leading global brands in a dynamic, inclusive, and professional work environment.What will you do?Support German-speaking customers via phone, email and/or chatGuide customers through their claim journey in a clear and professional wayExplain insurance-related topics and device protection services in simple termsHandle customer questions, complaints, and service-related issuesResolve cases accurately and efficiently while maintaining high customer satisfactionUse CRM and claims systems to update customer information and case notesFollow internal procedures, quality standards, and compliance guidelinesCommunicate with empathy, patience, and attention to detail throughout every interaction.Candidate profileFluent in German and good English, both written and spokenPrevious experience in customer support, claims support, insurance, or service-related roles is an advantageStrong communication skills with the ability to explain complex topics clearlyCustomer-oriented, empathetic, and solution-focused mindsetDetail-oriented, responsible, and able to manage cases accuratelyComfortable working with CRM systems, claims platforms, and office toolsMotivated to learn, improve, and follow quality and compliance standardsWilling to relocate to Greece and work in an international environment.Employer offersInternational and modern work environment in GreeceFull paid training by certified instructorsCareer development and professional growth opportunitiesCompetitive monthly salary with 14 salaries per yearRelocation support, including flight ticket, temporary hotel accommodation, and help with finding housingHealth care benefits and additional employee discountsFree online Greek language coursesSpecial events, community initiatives, and a supportive international teamState-of-the-art office facilities with relaxing break areas.About AthensAthens offers a unique mix of ancient history and modern city life. With a sunny climate, vibrant social scene, rich cultural heritage, and close proximity to the sea, the city is ideal for anyone looking to experience the Mediterranean lifestyle while working abroad. Multilingual Jobs WorldwideMultilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 7000 candidates secure their dream jobs.

Requirements

Fluent in German and good English, both written and spokenPrevious experience in customer support, claims support, insurance, or service-related roles is an advantageStrong communication skills with the ability to explain complex topics clearlyCustomer-oriented, empathetic, and solution-focused mindsetDetail-oriented, responsible, and able to manage cases accuratelyComfortable working with CRM systems, claims platforms, and office toolsMotivated to learn, improve, and follow quality and compliance standardsWilling to relocate to Greece and work in an international environment.

Offer

International and modern work environment in GreeceFull paid training by certified instructorsCareer development and professional growth opportunitiesCompetitive monthly salary with 14 salaries per yearRelocation support, including flight ticket, temporary hotel accommodation, and help with finding housingHealth care benefits and additional employee discountsFree online Greek language coursesSpecial events, community initiatives, and a supportive international teamState-of-the-art office facilities with relaxing break areas.