German Customer Service Representative

Job description:

Description

German Customer Service RepresentativeSofia, BulgariaEarn €1,750 gross/month + Performance BonusAre you fluent in German and looking for an onsite role in Sofia, there is the option to go remote employed after 3 months. What's in it for you?✅ Gross salary of €1,750 per month✅ Performance Bonus: up to 10% of gross salary after 3 months, based on KPISigning Bonus: €3000 paid in 12 installments (€500 after training, then 400+300+200x 9 months)Payment Structure: Paid with salary at the end of the month✅ Fully remote role – work from anywhere in Bulgaria after successful completes 3 months.✅ Monday-Friday 09:00-22:00 | Saturday 9:00-19:00✅ Meal Allowance - €80-100 based on the number of days worked in the month✅ Private health insurance (Generali)✅ Multisport/Coolfit card✅ Access to an online learning platform✅ Start date: 27 JulyYour roleSupport German-speaking customers via inbound phone calls.• Respond to all customer inquiries within given timescales, efficiently and effectively and to develop and maintain a full technical knowledge and troubleshooting of electronic products. • Deliver customer support and accurate documentation while following compliance and support procedures

Requirements

Fluent German C1, English B2

Offer

✅ Gross salary of €1,750 per month✅ Performance Bonus: up to 10% of gross salary after 3 months, based on KPISigning Bonus: €3000 paid in 12 installments (€500 after training, then 400+300+200x 9 months)Payment Structure: Paid with salary at the end of the month✅ Fully remote role – work from anywhere in Bulgaria after successful completes 3 months.✅ Monday-Friday 09:00-22:00 | Saturday 9:00-19:00✅ Meal Allowance - €80-100 based on the number of days worked in the month✅ Private health insurance (Generali)✅ Multisport/Coolfit card✅ Access to an online learning platform