German Customer Support Consultant -Telecommunications-Ath

Job description:

Description

Are you fluent German speaker?You can now work as a German Customer Support Consultant for the largest German telecommunications provider in Europe.Apply now and live your next job experience in Greece!As a customer service consultant in this project, your daily responsibilities will include:Respond promptly to customer inquiries and concerns via phone, email, or chatResolve customer issues and complaints effectively and efficientlyManage high volumes of inbound callsUpsell products and services to customers when appropriateEscalate customer issues to the appropriate department or manager as neededCollaborate with other departments to resolve customer issues and concerns

Requirements

The role of a German Customer Support Consultant requires:C2 in German & B2 in English (Written & verbal)Great communication & soft skills, as well as problem-solving skillsComputer knowledge/tech savvinessRelocation to Greece (On-site & Remote options available)EU Passport

Offer

Excellent monthly salary 1300 gross14 salaries per yearUnlimited contractPerformance bonusUnlimited sales bonus (based on upselling)Meal voucher (100-130 EUR per month )Health PackageOn-site / Remote options availableComplete relocation support:Flight to AthensTaxi to pick up from airportAirbnb for 4 weeksAssistance to issue hiring documents