German Customer Support- Tourism Malaga

Job description:

Description

Are you a German speaker looking for work in Málaga, Spain? Your language skills are unique!Startdate: 26.01.2026 Profile: Customer Service – Upgrade BookingMarket: German Native, English C1Sector: TourismShift: 14:00 – 22:00Join our hospitality customer service team in Málaga, where you’ll assist travelers with reservations while enjoying career growth and relocation support. With over 300 days of sunshine, a lively expat community, and low cost of living, Málaga offers the perfect setting to work and live. About the companyOur client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment. What will you do?Handle incoming calls and provide top-quality customer support in GermanAssist customers with hotel reservations and inquiriesEnsure customer satisfaction and provide effective solutionsUtilize strong communication and sales skills to maximize bookingsUpgrade bookings from customers About MálagaMálaga combines the charm of Andalusian tradition with the convenience of modern urban life. Enjoy more than 300 sunny days each year, beautiful Mediterranean beaches, and a rich cultural heritage. With a welcoming international community, vibrant gastronomy, and affordable living, Málaga offers an unbeatable lifestyle for professionals looking to relocate. 

Requirements

Candidate profileNative German speaker + fluent English skillsPrevious customer service and/or sales experience is preferredStrong communication and interpersonal skillsAbility to work in a dynamic, fast-paced environmentWillingness to work on-site in Málaga

Offer

Start Production: 26/01/2026Profile: Customer Service – Upgrade BookingMarket: German Native, English C1Sector: TourismShift: 14:00 – 22:00Salary: €21,500 + €1,500 Sign-On BonusRotating shifts from Monday to Sunday 14:00-22:00, including alternate weekends   Sign-On Bonus:Monthly Payments: Months 1–5: €100/monthQuarterly Payments: Months 3, 6, 9, 12: €250 eachThe bonus is payable as long as you are active and employed.Relocation & Welcome Support:To make your transition smooth, we provide:Travel Expenses: Up to €200 reimbursement for train or plane travel (ticket required). Reimbursement will be made after 3 months of employment.Housing Support: €300–€400/month during the first 3 months (receipt required)