German- Customer Support with relocation & 1500euro bonus

Job description:

Description

Do you want to work for a global leader in customer service and support clients in the corporate finance sector? Our client is hiring German-speaking Customer Support Agents in the vibrant city of Malaga or Madrid?Join the Airplus project as a Bilingual Customer Support Agent. You'll assist clients in resolving transaction and credit card inquiries, primarily in German, through phone and email. Benefit from comprehensive paid training and enjoy a relocation package to help you settle in smoothly!About the companyOur partner is a global leader in the customer service industry, delivering exceptional experiences for over 750 leading and digital-first brands. With 170,000 associates worldwide, they provide innovative customer service solutions and seamless customer experiences.What will you do?• Communicate with clients primarily in German (80%) and English (20%)• Handle inquiries related to corporate credit cards and transaction issues• Provide support via phone and email• Ensure client satisfaction through professional and friendly communication• Work Monday to Friday, 9:00–20:00 (split shifts), with one rotating day off per week

Requirements

Candidate profile• Native or fluent in German• High level of English• Customer-oriented with strong communication skills• Reliable, flexible, and professional• Eligible to work in Spain starting 27th October or 3rd November

Offer

Employer offers • Signing bonus of 1500 euros gross! • Permanent contract with a 2-month probation period • Paid training under contract • International and multicultural work environment • Travel reimbursement up to €200 after 3 months of employment (ticket required) • Financial aid of €300–€400/month (gross) for housing during the first 3 months (requires proof of accommodation payment)