• Sector: Customer Service
  • Contract: Permanent


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German or Dutch speaking Customer Service roles in EU

Germany » Berlin

Job description:


<p>Hello,<br /><br />At the moment we have multiple Customer Service and IT Support positions for candidates with a EU Pasport and a Fluent language skills in eather German or Dutch. We have roles in cities like Athens, Barcelona, Lisbon, and Ireland. </p>

<p>As a Customer Service Representative your role is, together with your team, to handle customer issues with empathy and efficiency. Besides speaking your native language, you also need to be fluent in English. The role consist in handling and responding to end-users’ requests through multiple contact channels (phone, e-mail, chat). It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. Also, performing data entry and use of software programs.</p>


<p><strong>JOB REQUIREMENTS</strong></p>

<ul><li>Being fluent in German or Dutch and English in a communicative level.</li><li>Politeness, courtesy and good communication skills.</li><li>Time management and multitasking abilities.</li><li>Ability to work in groups.</li><li>Flexibility in working hours and ability to work in shifts.</li><li>Software skills.</li></ul>


<p><strong>WHAT WE OFFER</strong></p>

<ul><li>Relocation package </li><li>Paid trainings to keep you up to date on products and procedures.</li><li>Excellent career advancement opportunities.</li><li>International working environment.</li><li>Company-organized festivals, parties, excursions etc. throughout the year.<br /><br />As we have multiple opportunites, with client all over Europe, please send inn your CV (Remember to put in your Language skills), when we recieve your CV we will contact you shortly</li></ul>

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