Description
Do you have experience in the travel industry? Join one of the world's leading organizations for business travel!You will provide top-notch customer service to business travelers embarking on journeys around the globe. You’ll offer solutions for flights, hotels, train travel, and more—both before and during their business trips. Your support ensures they can fly seamlessly, arrive refreshed at their meetings, and return on time to their families and friends.About the companyThis global technology and services leader helps top brands grow through digital solutions and customer experience innovation, specializing in digital content, performance analytics, and customer support across 70+ countries. With advanced tools, training, and career opportunities, it fosters innovation and inclusivity to create transformative business experiences.What will you do?Provide professional customer support via phone for travel-related queriesAssist customers with flight, hotel, and train bookingsOffer solutions and guidance during all phases of business tripsUse travel booking systems and tools to manage customer inquiriesMaintain high service quality standards in line with company expectationsCandidate profileStrong phone and verbal communication skills, with active listeningFluent in German (spoken and written)Proficient English for workplace communicationExperience in the travel, aviation, hotel, or related industries is a plusCustomer service or contact center experience is beneficialProficient typing and computer skills (MS Office)Well-organized with strong analytical and decision-making abilitiesTeam-oriented with a positive mindsetCompletion of secondary educationEmployer offersCompetitive salary with additional earning opportunitiesGenerous relocation package: reimbursable flight and 2 weeks of hotel accommodationAdvanced training, including Travel GDS systems (Amadeus, Galileo, Sabre)Modern and dynamic work environment with excellent employee facilitiesFully covered company health insuranceCommuter allowance and life insuranceCareer development opportunitiesAnnual reward and recognition programsPaid holiday allowanceMultilingual Jobs WorldwideMultilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.