German-speaking Customer Advisor in Athens, Greece

Job description:

Description

Are you a native or near-native German-speaker? Do you have excellent communication skills and enjoy helping others? If so, we have an exciting opportunity for you!In Greece we are looking for German-speaking Customer Advisors to join an international team in Greece! Responsibilities:Manage incoming calls, chats, messages, and emails.Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships of trust through open and interactive communication.Provide accurate, valid, and complete information by using the right methods/tools.Meet personal/customer service team targets and case handling quotas.Keep records of customer interactions, process customer accounts, and file documents.Follow communication procedures, guidelines, and policies.Training:You will receive Training for your new position! Same compensation from day 1

Requirements

Native or near-native proficiency German. Good command of English. Strong phone contact handling skills and active listening. Customer orientation and ability to adapt/respond to different types of characters. Excellent communication skills. Ability to multi-task, prioritize, and manage time effectively.

Offer

Competitive salary Possibility to work in Athens on-site, hybrid or Remote from anywhere in Greece Internal growth possibilities(Team Lead)International work environment Help with relocation to Greece