German-speaking Customer Agent 100% Remote in Greece

Job description:

Description

Bringing smiles is what we do… for you and the customer. As a German Customer Service Representative from everywhere in Greece you’ll be a part of creating and delivering amazing customer experiences while you also experiencing an award-winning employment experience and company culture. What You’ll Be DoingDo you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’llAnswer incoming communications from customersConduct research to provide answers for customers to resolve their issuesWhat You Can ExpectKnowledgeable, encouraging, supporting and present leadershipDiverse and community minded organizationCareer-growth and lots of learning opportunities for aspiring mindsExcellent premises during training and paid 4 week training And yes...all the competitive performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise youA Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the partner company and grow your career in a dynamic, family-friendly atmosphere.

Requirements

Fluency in English and German Recognize, apply and explain your product or service knowledge Computer savvy